Shipping policy
Better Buy Auto Parts – Shipping Policy
Processing & Shipping Time
- Orders are processed within 1-2 business days (Monday–Friday, excluding holidays).
- Once shipped, delivery time depends on the selected shipping method and destination.
- Standard shipping takes 3-7 business days, while expedited shipping options are available at checkout.
Shipping Rates & Methods
- We offer standard, expedited, and overnight shipping across the U.S.
- Shipping costs are calculated at checkout based on weight, size, and location.
- Free shipping may be available for qualifying orders over a certain amount.
Shipping Locations
- We currently ship within the United States (excluding P.O. Boxes, APO/FPO addresses).
- International shipping is not available at this time.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- Tracking updates may take up to 24 hours to reflect in the system.
Damaged, Lost, or Delayed Shipments
- If your order arrives damaged, contact us within 48 hours with photos of the product and packaging.
- If your package is delayed or lost, please reach out to the carrier first. If unresolved, contact our support team.
Returns & Exchanges
- We accept returns within 30 days of delivery. Items must be unused and in original packaging.
- Return shipping costs may apply unless the return is due to our error.
Contact Us
For any shipping-related inquiries, contact our customer service team at info@betterbuyautoparts.com
