Shipping policy

Better Buy Auto Parts – Shipping Policy

Processing & Shipping Time

  • Orders are processed within 1-2 business days (Monday–Friday, excluding holidays).
  • Once shipped, delivery time depends on the selected shipping method and destination.
  • Standard shipping takes 3-7 business days, while expedited shipping options are available at checkout.

Shipping Rates & Methods

  • We offer standard, expedited, and overnight shipping across the U.S.
  • Shipping costs are calculated at checkout based on weight, size, and location.
  • Free shipping may be available for qualifying orders over a certain amount.

Shipping Locations

  • We currently ship within the United States (excluding P.O. Boxes, APO/FPO addresses).
  • International shipping is not available at this time.

Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • Tracking updates may take up to 24 hours to reflect in the system.

Damaged, Lost, or Delayed Shipments

  • If your order arrives damaged, contact us within 48 hours with photos of the product and packaging.
  • If your package is delayed or lost, please reach out to the carrier first. If unresolved, contact our support team.

Returns & Exchanges

  • We accept returns within 30 days of delivery. Items must be unused and in original packaging.
  • Return shipping costs may apply unless the return is due to our error.

Contact Us

For any shipping-related inquiries, contact our customer service team at info@betterbuyautoparts.com